Frequently Asked Questions

What is the University of Miami doing in response to Coronavirus COVID-19?

The University of Miami leadership team, COVID-19 task force, and emergency management team continue to take proactive measures—following the guidance of public health and government agencies—to safeguard the health and safety of our community.

The University’s dedicated COVID-19 site, which can be found at, is updated constantly and will continue to serve as the best and most up-to-date source for information regarding the University’s response to the COVID-19 pandemic.

How can I support the University of Miami’s response to Coronavirus COVID-19?

You can help by supporting one of the following areas:

  • Support our students: Help provide emergency funds for students facing difficult personal circumstances so they can continue to advance their education
  • Accelerate cutting edge research: Support clinical and basic science research—the value of the work we drive is more important than ever.
  • Enhance Patient Care and Community Service: Support our front line health workers, and help care for those who have been impacted by COVID-19

What virtual events and digital resources is the U offering?

ULearn offers free master lectures, podcasts, online courses, and UM faculty lectures from across campus. To learn about our virtual and in person events click here

How is UM helping ’Canes Biz partners or small businesses during Coronavirus COVID-19?

The University of Miami has compiled a listing of national and local resources that are available to small businesses during Coronavirus, COVID-19.

UM is also promoting information on our ’Canes Biz partners who are still open for business and doing their part in the community.

What benefits do alumni receive?

UM alumni receive a free lifetime membership in the University of Miami Alumni Association, with access to special members-only deals, discounts, and offers. Before you access these great benefits, download the UMiami App for Alumni   to access your digital alumni card. Visit our website for more information on benefits.

What is a C number?

Your C number (C#) is a unique identification number assigned to everyone, including alumni, affiliated with the University of Miami. The I.D. begins with a C and is followed by eight digits. If your C# is less then eight digits, add zeroes after the C to make it a total of nine characters; for example,  C123456  should be  C00123456. The C# is the primary record keeping key for the UM Alumni Association and is used for all communication. C numbers are part of database directory information and can only be used to confirm your identity at the University of Miami. 

How can I obtain my C number?

To obtain your C number, call the Office of Engagement at (305) 284-2872 or email  with your name, date of birth and graduation year.

What is a ’Cane Card? 

The ’Cane Card is the official on-campus identification and access card for anyone on campus.


Who is eligible for a ’Cane Card?

All University of Miami alumni who live locally are eligible for a ’Cane Card. If you are do not live locally, you can still use the digital alumni card on the UM Alumni App for the same purposes. 

If you have not yet obtained your ’Cane Card from the Office of Parking & Transportation, please call (305) 284-2872 or email for information on eligibility and to check that you are in UM Parking & Transportation’s database.

Where can I use my alumni or ’Cane Card?

You can use the digital alumni card at the UM Parking and Transportation office to obtain a ’Cane Card or parking permit, if eligible. The digital card and ’Cane Card can also be used for discounts around campus, at participating ’Cane Biz stores and for check-in purposes at ’Canes Community, Affinity Group and UM Alumni Association events. It can also be used for checking into the Richter Library or starting a membership at the Herbert Wellness Center.

How do I log in to the UM Alumni App?

Click "Log in". Then use your first name, last name and C#. If you are having trouble logging in, and you know your C#, try entering your name exactly as it was when you graduated. Still having trouble?  Email  or call (305) 284-2872.  Be sure to include your first and last name, the year you graduated/attended and, your school or college.

Why should alumni download and use the app?

The UM Alumni App provides easy access to information about UM services and communications, a calendar of events, links to local ’Canes Communities and many more engagement opportunities. Be sure to allow notifications and location services when you download the app, and you’ll receive updates on nearby alumni events and UM happenings.

Who can I contact for assistance with the app?  with your name, C Number and graduation year. Please allow up to 48 hours for a confirmation of account updates. 

How do I create or reactivate my UM Email Address or address?

Fill out the Email for Life form. Once the process has been completed, you will receive an email from UMIT at the alternate email address that you list on the form.

How do I order official UM transcripts?

Transcripts can be ordered through the Office of the Registrar’s website.

How do I feature my business on ’Cane Biz?

Tell us more about your alumni-owned or operated business by filling out this form. If you need to make a correction to your listing, please contact

Can you help me find a job? Can you help me take the next step in my career?

  • Alumni have access to unlimited career events, programs, and online resources through the Career Corner.

How can I access the UM alumni Network?


How do I make a career appointment?

  • Alumni can make a 20-minute phone appointment through the Career Corner.

How do I become a mentor?

  • Join Cane2Cane a virtual mentorship platform.
  • Host a student in the UShadow program to mentor and demonstrate what a typical workday is like in a career field of your interest.

How do I find a mentor?

  • Join Cane2Cane a virtual mentorship platform.

Where can I post a job/internship and recruit UM alumni and students?

Where can I find a job?

How can I get help editing my resume?

Is there an alumni directory?