Cultural Transformation Through Process Improvement: From Chaos to Joy

Explore some of the challenges and difficulties sometimes found in Traditional Management theory, methods, and techniques, and discover an alternative theory of management, called Professional Management, or Deming-based Process Improvement Management, to overcome these potential problems.

  • Program Start Date: August 17th, 2020
  • Program Length: 3 weeks (estimate), 4.5 contact hours total.
  • Program Format: Online; taped sessions with instructors that allow you to learn at your own pace. Includes video lectures, notes, discussion, and industry resources.
  • Program Level: Intermediate
  • Program Certificate: Participants completing the training with receive a digital UM Certificate of Completion
View syllabus here

** Note: Upon completion, participants can purchase a Digital Badge to help revamp their resume and online profiles.

For more information please feel free to contact us at 305-284-2872 or email us at alumni@miami.edu.